Five Common Mistakes That Can Undermine a Personal Injury Claim
William P. Morrow, an attorney with Morrow Law Firm in Opelousas, Louisiana, which is led by William P. Morrow, John Michael Morrow, Jr., and Stephen M. Morrow, identifies five key actions that frequently undermine personal injury cases and diminish potential outcomes.
“Many cases are damaged not by what happens during the accident, but by what happens afterward,” said Morrow. “People don’t realize how easily evidence can be compromised or how their own behavior may be used against them.”
1. Delaying Medical Treatment
Failing to seek immediate medical attention following an accident is one of the most damaging mistakes an injured person can make. Delays in treatment allow insurance adjusters and opposing counsel to argue that the injury was not serious, or worse, unrelated to the incident.
Timely medical documentation is essential. Medical records serve as foundational evidence in establishing both the nature and extent of the injury. Gaps in treatment or failure to follow medical advice can raise red flags that significantly weaken the credibility of the claim.
2. Giving Recorded Statements Without Counsel
Insurance companies often request recorded statements soon after an accident occurs. These conversations may seem routine, but they are conducted with the intent of gathering information that could be used to dispute liability or minimize damages.
Statements made without legal representation can inadvertently provide leverage to the defense. Inconsistencies, poorly worded responses, or premature conclusions about the accident can be used to question the injured party’s account of events. It is crucial to understand the legal implications of recorded statements and the rights surrounding them before engaging in dialogue with insurers.
3. Posting on Social Media
Social media activity following an injury is increasingly scrutinized by insurance companies and defense attorneys. A single photo, status update, or comment can undermine the entire case.
For example, a post showing the injured person at a social event or engaging in physical activity can be interpreted—accurately or not—as evidence that the injury is exaggerated. Even seemingly innocent remarks can be twisted to suggest inconsistency in the injury narrative or an admission of fault.
Discretion in public communication, particularly on digital platforms, is essential throughout the duration of the legal process.
4. Ignoring Medical Advice or Missing Appointments
Missed doctor appointments, inconsistent treatment schedules, or failure to comply with prescribed therapy can seriously harm a claim. Insurance carriers and defense attorneys routinely use this pattern to argue that the injury is either fabricated or not as severe as claimed.
Consistency in medical treatment demonstrates that the injury has had a meaningful impact on daily life and requires ongoing care. It also helps establish a clear timeline and progression of the condition, both of which are vital in personal injury litigation.
5. Failing to Document the Incident and Its Aftermath
Details surrounding the incident fade quickly. Without documentation, it becomes difficult to support a claim. Photos of the scene, statements from witnesses, property damage assessments, and personal notes about symptoms and limitations all contribute to a stronger case.
Failure to gather or preserve this information leaves significant gaps in the evidentiary record. When it comes time to prove liability or damages, the absence of documentation often results in doubt—especially in cases lacking third-party validation or clear surveillance footage.
Documentation should begin as soon as possible after the event and be maintained consistently. This includes keeping a journal of medical appointments, pain levels, and how the injury has affected day-to-day activities. These personal records can provide critical context to supplement medical reports and witness statements.
Morrow Law Firm continues to represent individuals throughout Louisiana in a variety of injury-related legal matters, including cases involving automobile accidents, workplace incidents, and third-party liability. The firm places significant focus on early case preparation and evidence preservation to maximize the integrity of each claim.
“What happens in the hours and days following an injury can have a greater effect on the case than the injury itself,” Morrow adds. “Avoiding these five common mistakes can help ensure that the injured person’s side of the story is supported by facts and remains credible in the eyes of the court.”
Injury claims require not only evidence of harm but also proof of responsible conduct. While accidents may be unavoidable, undermining one’s own case is not. Awareness, timely action, and proper guidance can be the difference between a dismissed claim and a successful resolution.
Morgan Thomas
Rhino Digital, LLC
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