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Convoso Launches Partner Marketplace of Independent Software Vendors

2025-04-25  |  12:55:03
Convoso Launches Partner Marketplace of Independent Software Vendors - image, logo, title

Call center customers gain more options to improve performance with an integrated tech stack through the contact center platform provider’s ISV Marketplace.

Today's contact centers seek to maximize their revenue potential through a dynamic and integrated tech stack. Our new ISV Partner Marketplace is built to help our customers accelerate revenue growth.”
— Darrin Koehler, Director of Partnerships at Convoso
LOS ANGELES, CA, UNITED STATES, April 25, 2025 /EINPresswire.com/ -- Convoso, the leading contact center platform for revenue teams, announced the launch of a new ISV Partner Marketplace, a hub designed to help contact center customers discover innovative solutions that can strengthen their operation’s performance. This catalog of trusted ISV partners introduces tools that help Convoso customers build an integrated tech stack.

The Convoso ISV Partner Marketplace simplifies the search for the right solutions, presenting technologies that help revenue-driven call centers optimize workflows, manage leads, improve agent performance, and more. Partners include BPOs (business process outsourcing/outsourced call centers), lead vendors, lead and call management, compliance tools, fraud prevention, analytics tools, and many more.

"Today's contact center customers are highly sophisticated, seeking to maximize their revenue potential through a dynamic and integrated tech stack,“ said Darrin Koehler, Director of Partnerships at Convoso. “Our new ISV Partner Marketplace is built to help our customers unlock more opportunities to accelerate revenue growth and outpace their competition. The Convoso platform not only enhances our customers' capabilities but also fosters mutual growth for our partners and Convoso, creating a powerful ecosystem for success.”

Convoso plans to expand the marketplace by onboarding additional cutting-edge ISV partners, focusing on emerging technologies such as AI-driven analytics, advanced automation, and predictive lead scoring. The company's future development of the Convoso ISV Marketplace aims to improve platform interoperability for seamless integrations that allow customers to build highly customized tech stacks tailored to their unique revenue goals.

"Convoso is committed to building a dynamic ecosystem that fosters collaboration between partners and invests in co-innovation so we can drive transformative solutions that serve the needs of modern contact centers," said Nima Hakimi, CEO and Co-Founder of Convoso.


About Convoso
Convoso is the leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards..

Candice Stokes
Venture PR
+1 424-230-3770
convoso@venturepr.co
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Diatom Capital Acquires Industrial Electronics Services Inc.

Diatom Capital acquires Industrial Electronics Services, Inc.Expands Capabilities and Strengthens Market Presence in Aerospace and DefenseIt's an exciting new chapter for our team, our customers, and the legacy we’ve built. We’re proud to join forces with Diatom Capital and build our commitment to quality and on-time delivery.”— Kathy Mullins, CEO of Industrial Electronics Services, Inc.CINCINNATI, OH, UNITED STATES, July 23, 2025 /EINPresswire.com/ -- Diatom Capital, a private investment firm focused on accelerating growth and acquiring founder-led businesses in the aerospace and defense sectors, is pleased to announce the acquisition of Industrial Electronics Services Inc. (IES), a technology-based powerhouse providing design, manufacturing, and lifecycle management services for electronic products. This strategic acquisition expands Diatom Capital’s portfolio in aerospace, which includes Diatom Aviation, a recognized leader in the design, maintenance, and repair of air-cargo containers (ULDs, or Unit Load Devices) and Ground Support Equipment (GSE), and Midwest Aero Support (MAS) an FAA, EASA, and CAA-certified repair station specializing in the overhaul and repair of aircraft structures and components. With Industrial Electronics Services’ renowned electronic expertise and Diatom Capital’s cutting-edge aviation solutions, the combined team is set to deliver next-level, turnkey infrastructure projects for military, aerospace, energy, transportation, medical, communications, and industrial markets. “This is more than an acquisition — it’s an alliance built to accelerate innovation in the aerospace and defense sectors," said Burt Mattice, President of Diatom Capital and Diatom Aviation. "Industrial Electronics Services’s stellar reputation and skilled workforce are a natural fit for Diatom’s mission to deliver Aviation Simplified™ by unlocking operational efficiencies and maximizing value for both customers and stakeholders." Diatom Capital’s investment philosophy is centered on respect for legacy. Rather than reshaping a company’s identity, Diatom seeks to honor what founders have built, partnering with founders and leadership teams to unlock sustainable, long-term growth while celebrating the culture and values that made the business successful. IES will continue to operate from its facility in Gray, Tennessee, under its existing brand, while now benefiting from Diatom Capital’s global infrastructure, capital investment, and strategic support. “This merger marks an exciting new chapter for our team, our customers, and the legacy we’ve built,” said Kathy Mullins, CEO of IES. “We’re proud to join forces with a company that shares our values and commitment to quality and on-time delivery to drive our vision for the future. Together, we’re positioned to achieve more than we ever could alone.” This marks Diatom Capital’s second acquisition this year, following its recent purchase of Midwest Aero Support — a move that expanded the company’s component repair and maintenance capabilities and added to its regional footprint. Together, these acquisitions reinforce Diatom Capital’s commitment to delivering integrated, end-to-end solutions across the aerospace and defense ecosystem. About Industrial Electronics Services Founded in 1989, Industrial Electronics Services Inc. (IES) is a technology-based company providing design, manufacturing, and lifecycle management services for electronic products. Serving value-centric clients across military, aerospace, energy, transportation, medical, communications, and industrial markets. IES partners with their customers at every stage of the process—research, development, production, packaging, distribution, and aftermarket support. IES leverages its expertise across their network, bringing our customers’ visions to life with effective, tailored solutions. About Diatom Capital Diatom Capital is a private investment firm dedicated to accelerating growth and acquiring founder-led businesses in the aerospace and defense industries. Through its Aviation Simplified™ approach, Diatom invests in and scales aviation manufacturing and service providers—unlocking operational efficiencies and delivering long-term value for all stakeholders. For more information, please visit diatomcapital.com.

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